Legal notice

 

Brand / Trading Name: Frank&Co.

Registered Address: Cape Town, 8001, South Africa

Official Contact Email: infofrankandco@gmail.com

Registration / Tax Details: N/A (Sole Proprietorship / Private Entity)

1. Website Operator & Identity Disclosure

This website is owned and operated by Frank&Co. By accessing, browsing, or placing an order on this website, you ("User" or "Customer") agree to be bound by the terms, disclaimers, and notices set out below. If you do not agree with these terms, you should immediately cease use of this website.

2. Skincare & Cosmetic Disclaimer (Limitation of Health Liability)

  • Not Medical Advice: All content on this website—including product descriptions, blog posts, ingredient highlights, and visual media—is provided for general informational and educational purposes only. Nothing contained on this site constitutes dermatological, medical, or clinical advice. Our formulations are intended solely for topical cosmetic and aesthetic use.

  • Patch Testing & Individual Reactions: Skincare formulations affect different skin types differently due to individual sensitivities, skin barrier status, and environmental variables. Frank&Co. strongly advises performing a standard skin patch test on a small area (such as the inner forearm or jawline) 24–48 hours prior to full application. Discontinue use immediately if irritation, redness, burning, or discomfort occurs.

  • Ingredient Responsibility & Allergies: Customers are solely responsible for carefully reading product ingredient listings prior to purchase and application to ensure compatibility with their personal sensitivities or known allergies. Frank&Co. accepts no liability for adverse reactions resulting from unread ingredient disclosures or failure to follow patch-test instructions.

  • Pre-existing Conditions & Pregnancy: If you suffer from underlying skin conditions (e.g., eczema, rosacea, severe acne, or damaged skin barriers) or are pregnant/nursing, consult a qualified healthcare professional or dermatologist prior to introducing new active skincare products into your routine.

3. Limitation of Website & General Liability

  • Accuracy of Information: Whilst Frank&Co. endeavours to ensure that all information on this website is accurate and current, we make no representations, warranties, or guarantees (express or implied) regarding the completeness, accuracy, or reliability of site content, product visual representations, pricing, or stock availability.

  • System Failures & Broken Links: Frank&Co. does not warrant that this website will operate error-free, uninterrupted, or free of viruses, technical bugs, or broken hyper-links. We reserve the right to modify, update, or temporarily remove site content at any time without prior notice.

  • Extent of Liability: To the maximum extent permitted by applicable law, Frank&Co., its owners, and representatives shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your access to, use of, or inability to use this website or its products.

4. Third-Party Links & External Services

This website may contain links to third-party platforms, social media channels, or payment process facilitators. These external links are provided purely for user convenience. Frank&Co. exercises no operational control over third-party sites and accepts no responsibility for their content, availability, security practices, or privacy policies.

5. Intellectual Property & Copyright Notice

All original content featured on this website—including but not limited to the Frank&Co. name, branding assets, logo designs, packaging concepts, imagery, product descriptions, website layout, and code—is protected under applicable intellectual property and copyright laws. Unauthorised copying, reproduction, distribution, or commercial exploitation of any site content without prior written consent from Frank&Co. is strictly prohibited.

6. Governing Law & Legal Jurisdiction

This Legal Notice and all claims or disputes arising in connection with the use of this website or the purchase of Frank&Co. products shall be governed by and construed in accordance with the laws of the Republic of South Africa, with exclusive jurisdiction vested in the competent courts located in Cape Town, South Africa.